Suppliers

On the supplier's page you see their jobs (maintenance tickets) and the payments recorded for them. If you no longer work with someone: Archive.

1. 1Click New supplier.
2. 2Enter their name, company, tax number, email address and phone.
3. 3Tick their Trades in the list (you can pick several); anything not listed goes in the Other trade field.
4. 4Choose How they invoice (with VAT, VAT-exempt, no invoice) and add an invoicing note if needed. Save.

You get a notification at every step, and it also shows on the ticket's timeline. Done from the supplier does not close the ticket: you still set it to Done yourself, as before.

The supplier sees the tenant's name and phone number only after accepting. The link is valid for 30 days; it stops working at once if you resend it, use Revoke or close the ticket.

1. 1Open the ticket and choose the supplier on the Forward to a supplier card.
2. 2You can add a message (for example where the key is), then Forward.
3. 3The supplier gets an email with a link for this job only, no sign-in needed: I'll take it or I can't take it (with a reason).
4. 4Once they take it, they report there too: Done (with a note and photos), or I couldn't finish it (with a reason).