Handbook for landlords

• First steps as a landlord

  Creating your workspace, the demo portfolio and verifying your identity.

  • Create your workspace
  • Demo workspace
  • Verify your identity
• Overview: your day

  Income, occupancy, today's appointments and to-dos on one screen.

  • Getting started
  • To-dos and today's appointments
• Tasks: to-dos, move-ins and outs

  One list of everything you need to act on, plus the moves in progress with their next step.

  • To-dos
  • Move-ins and outs
• Search and filters

  Quick search for anything with Ctrl+K, and filters on long lists.

  • Quick search
  • Filters on lists
• Legal Assistant

  AI that gives general legal information on residential lettings and drafts letters to your tenant.

  • Ask a question
  • Question quota
• Calendar and occupancy

  Viewings, handovers, rent days and lease ends in one calendar, plus calendar links that keep themselves up to date.

  • Views
  • Blocking dates
  • Your own event
• Properties and the flat's data sheet

  Adding a flat, the data sheet, the photo template, move-in info and owners.

  • Adding a flat
  • Many flats, fast
  • Letting room by room
• Listing, applicants, viewings

  Publishing a listing, applicants ranked by their Passport, and viewing slots.

  • Publishing a listing
  • Applicants
  • Comparing applicants

Leasing

• Leasing

  Leases and tenants

  Who has paid, who is late, when the contract ends; adding an existing lease and inviting the tenant.

  • Tenants and leases
  • Adding an existing lease
  • The lease page
• Leasing

  Preparing and signing the contract

  A contract for the chosen applicant, their review, then signing with DÁP or a one-time code.

  • Preparing the contract
  • The tenant reviews it
  • Signing
• Leasing

  Handover protocol

  Record meter readings, rooms, keys and photos at move-in and move-out, signed by both parties.

  • Taking the protocol
  • Tenant comments and signing
  • Move-out
• Leasing

  Passports: tenant profiles

  The Rentkey Passports shared with you, and a link to request one from anyone.

  • Requesting a Passport with a link
  • What do you see in a Passport?
  • If a tenant sent you their Passport

Maintenance

• Maintenance

  Handling maintenance requests

  The tenant reports a problem with a photo, you assign it and follow it until it is fixed.

  • Handling a request
  • Invoice and rating
• Maintenance

  Inspections

  Handover, takeback or a periodic check with the tenant, or an internal inspection without one, all from one button.

  • New inspection
  • Internal inspection
  • Asking the tenant for an inspection
• From Operator

  Maintenance

  Suppliers

  Your list of tradespeople and contractors, with their jobs and payments.

  • Adding a supplier
  • Forwarding a ticket to a supplier

• Messages

  Conversations with applicants and tenants, in a separate thread for each listing.

  • Threads
  • Attaching a file

Finances

• Finances

  Finance: income, expenses, deposit

  One Income list for everything the tenant pays (rent, utilities, other charges), with a Paid button on each row; plus expenses and the deposit.

  • Income: everything the tenant pays
  • Other charges on top of the rent
  • Finance settings
• Finances

  Meters and utilities

  Meter readings with photos, billing rules, and splitting shared utility bills.

  • How utilities are billed
  • Meter readings
  • Splitting a shared utility bill
• Finances

  Reports

  Reports to download for Excel or get by email: occupancy, rent, late payments, expenses, tax return helper.

  • Reports
• Finances

  Analytics: the rental market

  The Budapest rental market compared with your flats: median rents, districts, market rent band.

  • Rental market

• Document library

  Every document by property and lease, in your own Google Drive or OneDrive.

  • Connecting your own cloud
  • Uploading and sharing
• From Pro

  Notes

  Internal notes on properties and leases that the tenant cannot see.

  • Writing a note
  • Filter, search, edit

Settings

• From Pro

  Settings

  Team and roles

  Invite a helper, co-manager, accountant or maintenance person, with a role and access per property.

  • Who can invite whom?
  • Inviting
  • Roles

• Settings, plan and notifications

  Your details for contracts, default terms, changing plan, integrations, notifications and security.

  • Contract details
  • Changing plan
  • Integrations