Maintenance requests
Report a problem with photos, and follow the repair.
Who: with a running lease
- 1Click New request.
- 2Choose what broke (water, electricity, heating, appliances, doors and windows, other) and the room, and describe it briefly.
- 3Say how urgent it is and when someone can come in.
- 4Attach up to 8 photos; you can add a video as a link.
- 5Click Send request.
On the request page you see the status, the appointment and the tradesperson, and you can send messages. After the repair: Yes, it is fixed, or No, reopen. You can rate it with stars; only the landlord sees this.
- A maintenance request never affects your Passport.
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