Rental history and references

Your previous tenancies and references from former landlords, which strengthen your Passport.

  1. 1Click Add a past tenancy.
  2. 2Enter the city, the period and your former landlord's name and email address.
  3. 3Click Add.

With Ask for a reference we send your former landlord a link that is valid for 14 days. They answer four short questions without signing up.

  • The reference strengthens the Rental history part of your Passport; recent ratings count.
  • Other landlords only see the city and the period, not the referee's contact details.

On a rating: I disagree – contest. One of our team keeps it, corrects it or deletes it; until then landlords see a "disputed" label.

Can't find what you need?

Write to us and we'll help. For legal questions the Legal Assistant gives general information, and the blog has longer articles.