Tenant protection
As a tenant, have something solid to rely on
Questions and unexpected situations during a rental can easily leave you unsure. Rentkey tenant protection helps you handle your rental matters better informed and with more confidence.
With a Verified Passport, you are not alone during your rental.
Have something solid during your rental
On video
Insurance and Tenant Protection: safety on both sides
Playing loads the video from YouTube.
What you get
See what support is available to you
Legal Assistant
Ask any time about deposits, repairs, rent increases or notice. You get general legal information in plain words.
Free case assessment
Tell us what happened and we tell you what to expect and what the next step is.
- If you need a lawyerComing soon
A lawyer's letter, per case
If your own letter is not enough, you can order a lawyer's letter from a partner digital legal service inside Rentkey. Your case file goes across automatically, you don't have to explain it again.
When it matters
Situations you don't face alone
- Moving out
The deposit doesn't come back
We look at the protocol and the photos, and a letter about the settlement is ready for the landlord.
- Repair
No hot water for days
The maintenance request is on record with a date, and the letter explains the landlord's duty.
- Rent increase
An unexpected rent increase
We show what your lease says and how to answer politely but firmly.
- Notice
You'd move, but don't know how
Notice period, fixed-term or open-ended lease: step by step, with a letter.
In the app
Evidence, deadlines, a ready letter
Tenant protection lives on your Rentkey My home page: your documents, deadlines and letters in one place.
- ✓Every document dated, for the whole rental
- ✓It tells you before a deadline passes
- ✓You send the letter with one click
Service details
Who gets it, and on what terms
- ✓Every tenant with a valid Verified Passport. There is no extra fee.
- ✓It applies even if the landlord took over or split the verification.
- ✓Rentkey does not act in your name against the landlord: you send the letter, and for legal representation you can choose the partner service.
Detailed terms will be published soon.
The Legal Assistant gives general legal information; it is not legal advice from a lawyer.
Questions about tenant protection
How much does it cost?
Nothing: it is part of the Verified Passport. You can order a lawyer's letter per case from our partner.
Will the landlord know I use it?
Only if you send them a letter. You send it in your own name.
Have something solid during your rental
Create your Rentkey Passport, and tenant protection is with you from day one.
So, shall we start?